What is required to reserve a date for a catered event?
Services cannot be reserved until a signed contract and deposit are received.

When is full payment due?
The event must be paid in full 3 days prior unless other arrangements have been made with your Event Producer.

Are there Setup, Pickup and Delivery Charges?
There is a Minimum of $25.00 delivery charge and a minimum of $25.00 Setup and Pickup charge

What is the appropriate gratuity for the staff?
We are often asked what is an appropriate tip for the captain and catering staff. Most people after receiving extraordinary service add a tip for the staff of between 5% and 10% of the total bill.

What is the payment process?
A deposit of $500.00 is required at the time you sign your Event Contract. Ninety days prior to the date of your Event the balance of 1/2 of the estimated total cost of your event as outlined in your most recent event proposal, is due, less the $500.00 deposit. Final details must be worked out ten (10) business days prior to your event. Changes after that date may result in a $50.00 fee. The actual cost of your event is based upon either the number of guests quoted in your event contract or eight days prior to your event you must call with your final number. After that date you may increase your guest count but not decrease. Three days prior to your event your final payment is due at our offices. We accept payment in cash, local check or Visa, Master Card, Discover or American Express. (Note: Our prices are for cash payment. Credit card charges will include a finance surcharge). Corporate credit can be arranged and must be ahead of time.

What is your refund policy?
You may have a full refund, less a $100.00 administrative charge, at any time within Sixty (60) of signing your contract as long as we are more than Six (6) months from your event. No refunds are offered less than Six (6) months to your event.